Legal
Effective date: June 2, 2026
These Terms of Service ("Terms") govern your access to and use of the SRLeads platform, including the website, dashboard, APIs, and all related services (collectively, the "Service"), operated by KodeKind S.R.L., a company registered in Romania ("we", "us", "our").
By creating an account or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
You must be at least 18 years old and legally capable of entering into a binding contract to use the Service. The Service is designed for business and professional use. By registering, you confirm that you are acting in a professional or business capacity. If you are using the Service as a Consumer, you benefit from additional protections under applicable EU and Romanian consumer protection law, and nothing in these Terms limits those statutory rights.
To access the Service, you must create an account by providing accurate and complete information, including your name, email address, and a secure password. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
You must notify us immediately at [email protected] if you become aware of any unauthorized use of your account.
Each subscription is tied to a single Organization. The Owner is responsible for all activity within the Organization, including actions taken by invited Members.
SRLeads is a lead management platform that provides:
The Company Data available through the Service is sourced from Romanian government open datasets and is provided "as is." We update this data regularly but do not guarantee its accuracy, completeness, or timeliness. You are responsible for verifying any information before relying on it for business decisions.
The Service allows you to send SMS messages (via your own paired Android device) and emails to leads. You are solely responsible for ensuring that your use of these tools complies with all applicable laws, including but not limited to the General Data Protection Regulation (GDPR), the ePrivacy Directive, Romanian Law 506/2004 on electronic communications privacy, and any applicable anti-spam legislation.
In particular, you must: (a) obtain prior express consent from recipients before sending commercial SMS or email communications (Art. 12 of Law 506/2004); (b) clearly identify yourself as the sender; and (c) include a valid opt-out mechanism in every commercial message. The soft opt-in exception under Law 506/2004 applies to email only, not to SMS. The Service provides consent management tools (opt-in pages, consent tracking, keyword handling) to assist you, but compliance remains your responsibility.
If we receive a complaint from a recipient alleging that commercial communications were sent without proper consent, we will: (a) notify the responsible Organization and request evidence of consent; (b) if consent cannot be demonstrated within a reasonable timeframe, suspend the Organization's access to the affected communication channel; and (c) cooperate with any regulatory investigation.
Recipients of unwanted communications may report abuse at [email protected] or by replying STOP to any SMS.
The Service offers multiple subscription tiers with different feature sets and usage limits. Plan details, pricing, and entitlements are displayed on our website and within the dashboard. We reserve the right to modify plans, pricing, and features with 30 days' advance notice.
The Free Plan provides limited access to the Service at no charge. We may modify or discontinue the Free Plan at any time without notice.
Paid plans begin with a 14-day free trial. During the trial, you have full access to the features of your selected plan. We will send you a reminder by email at least 7 days before the trial ends. If you do not cancel before the trial ends, your subscription will automatically convert to a paid subscription and your payment method will be charged.
If a payment fails, we will notify you and provide a 14-day grace period to resolve the issue. During this period, you will receive reminders at days 14, 7, and 2 before expiry. If payment is not resolved within the grace period, your Organization will be downgraded and access to paid features will be suspended.
For Romanian businesses, we generate fiscal invoices through SmartBill in accordance with Romanian fiscal regulations. Invoices are emailed to the Organization owner automatically. You are responsible for providing accurate billing details (company name, tax ID, VAT number, address).
Promotional codes may be applied to subscriptions. Each code is subject to its own terms and expiry. Codes cannot be combined, transferred, or redeemed for cash.
If you are a Consumer within the European Union, you have the right to withdraw from a paid subscription within 14 days of the start of each paid billing period without giving any reason, in accordance with Directive 2011/83/EU and its Romanian transposition (OG 34/2014).
When your free trial converts to a paid subscription, a new 14-day withdrawal period begins from the date of the first paid charge. Before the trial-to-paid conversion, we will notify you by email and request your express confirmation that you wish to begin the paid service immediately, acknowledging that this may affect your withdrawal right.
To exercise your right of withdrawal, notify us by email at [email protected] or use the cancellation function in the dashboard. If you withdraw, we will reimburse all payments received from you for the unused portion of the billing period without undue delay and no later than 14 days from the date we are informed of your decision.
You agree not to use the Service to:
We reserve the right to suspend or terminate your access if we reasonably believe you are violating these terms.
You retain ownership of all Content you upload or create through the Service. We do not claim ownership of your leads, notes, scripts, templates, or other business data.
You grant us a limited, non-exclusive, worldwide license to use, store, process, and display your Content solely for the purpose of operating and improving the Service. This license terminates when you delete your Content or close your account.
When you use the Service to manage leads, you act as the data controller and we act as the data processor for the personal data contained in your leads. Our processing of this data is governed by our Privacy Policy and our Data Processing Agreement, which forms an integral part of these Terms.
While we take reasonable measures to protect your data, you are responsible for maintaining your own backups. You may export your personal data at any time by contacting us at [email protected] or through the data export feature in your profile settings.
Access to the public API is available on plans that include the API Access entitlement. API usage is subject to rate limits (10 requests per second) and monthly quotas determined by your Plan.
API keys are confidential credentials. You are responsible for keeping them secure and must not share them publicly. We reserve the right to revoke API keys that we believe are compromised or being misused.
Webhook delivery quotas apply per Plan. We make reasonable efforts to deliver webhooks promptly but do not guarantee delivery times. Failed deliveries are retried up to 5 times with increasing backoff intervals.
The Service allows you to configure automations that trigger actions (webhooks, notifications, field updates) when leads transition between columns. Automation chains are limited to a maximum depth of 5 to prevent infinite loops. You are responsible for the behavior of your configured automations, including any outbound HTTP requests made to third-party URLs through quick actions.
The Service, including its design, code, features, documentation, and branding, is owned by KodeKind S.R.L.and protected by intellectual property laws. These Terms do not grant you any right to use our trademarks, logos, or brand identity.
The Company Data is sourced from Romanian government open datasets and is subject to the terms of those datasets. We do not claim intellectual property rights over government open data.
To the extent permitted by applicable law, the Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. If you are a Consumer, your statutory warranty rights under Directive (EU) 2019/770 (digital content and digital services) remain unaffected.
To the maximum extent permitted by applicable law, KodeKind S.R.L. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or in connection with your use of the Service.
Our total aggregate liability to you for all claims arising from or related to the Service shall not exceed the amount you paid to us in the 12 months immediately preceding the event giving rise to the claim.
Nothing in these Terms shall limit or exclude liability for:
We do not guarantee the accuracy, completeness, or timeliness of the Company Data. You acknowledge that government data sources may contain errors, delays, or omissions, and you agree not to hold us liable for any decisions made based on such data.
You are solely responsible for ensuring that your use of SMS, email, and other communication features complies with applicable law, including Romanian Law 506/2004 (ePrivacy). We provide tools to facilitate compliance (consent management, opt-out handling) but do not guarantee legal compliance of your communications.
If you are acting in a professional or business capacity (not as a Consumer), you agree to indemnify and hold harmless KodeKind S.R.L., its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to (a) your violation of these Terms, (b) your violation of any applicable law or third-party rights, (c) your Content, or (d) your use of the communication features in a manner that violates applicable law, including sending commercial communications without proper consent.
This indemnification obligation does not apply to Consumers. Nothing in this section limits any rights you may have under applicable mandatory consumer protection law.
We will indemnify and hold you harmless from any third-party claims alleging that the Service itself (excluding your Content and Company Data) infringes that third party's intellectual property rights, provided that you promptly notify us in writing, give us sole control of the defense, and cooperate with us as reasonably requested.
You may close your account at any time from your profile settings, or by using the cancellation function in the dashboard. Account deletion is permanent. Before deleting your account, you must delete or transfer any Organization you own. Upon deletion, your personal data is removed in accordance with our Privacy Policy. Audit and interaction logs are retained as required by law.
We may suspend or terminate your account if (a) you breach these Terms, (b) your payment is overdue beyond the grace period, (c) we are required to do so by law, or (d) we discontinue the Service. Where reasonably possible, we will provide advance notice before termination.
Upon termination, your right to use the Service ceases immediately. We will retain your data for 30 days after termination to allow you to export it, unless deletion is required by law or requested by you earlier. Provisions that by their nature should survive termination (including limitation of liability, indemnification, and dispute resolution) shall survive.
We may update these Terms from time to time. When we make material changes, we will notify you by email or through the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree with the changes, you may close your account before the effective date.
These Terms are governed by and construed in accordance with the laws of Romania. Any disputes arising from or relating to these Terms or the Service shall be submitted to the competent courts in Romania.
If you are a Consumer within the European Union, you retain the right to bring proceedings in the courts of your country of habitual residence, in accordance with Regulation (EU) 1215/2012 (Brussels I Recast). The mandatory consumer protection rules of your country of residence continue to apply regardless of the governing law chosen in these Terms.
Consumers in Romania may also refer disputes to the National Authority for Consumer Protection (ANPC) or use alternative dispute resolution (SAL) mechanisms as provided by OG 38/2015. More information is available at anpc.ro.
Neither party shall be liable for any failure or delay in performance due to circumstances beyond its reasonable control that are external, unforeseeable, and unavoidable within the meaning of Article 1351 of the Romanian Civil Code (force majeure), including but not limited to: natural disasters, epidemics or pandemics, acts of war or terrorism, government actions or sanctions, court orders, internet backbone failures, cloud infrastructure or hosting provider outages, power grid failures, cyberattacks, and labor disputes.
The affected party must notify the other party in writing within 5 business days of the onset of the event, providing reasonable evidence. Performance obligations (other than payment obligations for services already received) are suspended for the duration of the event. If a force majeure event continues for more than 60 consecutive days, either party may terminate the affected portion of the Agreement with immediate written notice.
Any claim arising under these Terms must be brought within one (1) year of the event giving rise to the claim, except where a longer period is required by mandatory law, including Romanian Civil Code Art. 2517.
If you have any questions about these Terms, contact us at:
KodeKind S.R.L.
CUI: RO54603957
ONRC: J2026028952000
Address: Str. Mihail Kogalniceanu, Camera 1, Bl.C8, Et.4, Ap.16, Timisoara, Timis, Romania
Phone: +40 729 041 296
Email: [email protected]